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Sharing your Screen

Heather C.
  • Updated

Both the Provider and the Client have the ability to share their screen during a Session.

It's important to note the following:

  • You cannot share a screen from an iPhone or iPad as this functionality is not supported.
  • Mac computers block screen sharing by default, so be sure to enable screen sharing before you begin your session. See how to enable Telehealth screen sharing below.

IMPORTANT: Do NOT show anything that would violate HIPAA. We recommend you close out all other screens or apps before sharing your screen to ensure that you aren't sharing HIPAA information. 

 

  1. Join the Session.
  2. Click Share Screen at the bottom of the screen.
    2023-01-07_23-56-51.png

  3. Select to share Entire Screen, a specific Window, or specific Chrome Tab.
  4. Click appropriate screen.
  5. Click Share. 
    2023-01-08_00-00-20.png


Enable Telehealth Screen Share on Mac

On newer Mac devices:

  1. Click the Apple icon.
  2. Click Preferences and select Security and Privacy.
  3. Click Screen Recording and add Chrome.
    2023-01-08_00-06-11.png

  4. You should only need to do this once, but note that this setting can occasionally revert back after a software update.