Revert Claim to Previous State

When you manually update a claim to Paid/Processed without a corresponding ERA, you have the ability to revert the claim to its previous state.

1. Click Billing from the side navigation menu and click Claims. 
2. Click the Paid/Processed tab. 
   
   
   
   
3. From the Actions menu, click Back to [previous claim state]to revert the claim. In this example, the previous state is Submitted.