Apex Claim Rejection: Acknowledgment/Rejected for relational field in error. (WebABA Pro & Group)

 Permissions: You must have Billing Permissions with the ability to "Submit Claims to Clearinghouse" enabled.

Claim Rejection:

• Status Details - Category Code: (A8) Acknowledgement / Rejected for relational field in error., Status: Submitter not approved for electronic claim submissions on behalf of this entity., Entity: Submitter (41). Status Details - Category Code: (A8) Acknowledgement / Rejected for relational field in error., Status: Entity's National Provider Identifier (NPI), Entity: BillingProvider (85)

Fix Rejection

If you are approved, email your Tax ID and the Billing Provider NPI to [e-mail] they will be able to assist you.

If you are not approved, you will need to complete the EDI Enrollment before your claims can be forwarded to the Payer. 

This means that this Insurance required EDI Enrollment before you can electronically submit Claims. 

1. Complete the Enrollment Survey for this Payer.
2. If you have already submitted an Enrollment Survey for this Payer, check the submission status.
3. After you have made the corrections, Resubmit the Claim.