Permissions: You must have Organization Administration Permissions.
- Go to Organization on the side navigation menu and click Manage Subscription.
- Click the Telehealth Subscription tab.
- Scroll down and enter desired customization.
- Waiting Room Header - This is a client-facing message. The default message is: Welcome to the waiting room.
- Waiting Room Message - This client-facing message appears on the waiting room screen when a Client enters a session.
NOTE: If you are a current telehealth user, your existing message will display here if it is less than 100 characters. If you are a new user or an existing user with a message of more than 100 characters, the default message will display: Your provider will be with you shortly.
- Click Update.