Process Negative & Zero Dollar Payouts (WebABA Pro & Group)

 Permissions: Must have Billing Permissions.

WebABA allows you to document Insurance recoupments/take-backs on Client Invoices and Ledgers automatically when users process ERA payments.

Things to Note:

• Negative payments can only be added to the Ledger from an ERA.
• Negative payments can only be applied to open Invoices.
• If no Invoice is found, it will be added to the Ledger as an unapplied payment.
• You cannot edit the dollar amount for negative/zero dollar adjustments or payments. All of the details are editable and negative/zero payments can be applied and unapplied to Invoices just like all other payments.

Process and Apply Negative Payment Amounts

1. Process the negative and zero payments like any other payment in your ERA.
2. Once the payment has been processed it will attach to the correct Invoice.
3. OR, if no Invoice is found it will be added to the Unapplied Payments section of the Ledger.
4. You then can apply that payment to an open Invoice with an insurance balance due just like applying a regular payment.