There are multiple ways for you to submit a Support Request to our WebABA Customer Support team.
Jump to Section [via WebABA or Knowledge Base] [via Email] [via Phone]
via WebABA or Knowledge Base
You can easily submit a Support Request right in WebABA itself.
IMPORTANT: Do not include any PHI in your Support Request or screenshots.
- Click the Get Help button at the bottom of any page in WebABA.
- Type in Key words to search our Knowledge Base. The answer you need may already exist in an article!
- If you still need help, click Leave Us a Message.
- Enter your Name and Email Address.
- Enter your question, request or issue. Include your situation and as much detail as possible.
- If you have any attachments that may help (screenshots, etc.) upload them.
- Click Send.
- You will receive a confirmation email that your Support Request has been received. You can reply to that email at any time or check the status of your Support Request.
NOTE: If you haven't received a confirmation email or a response from Support, please make sure to check your spam or junk folders and add support@webaba-app.com to your safe senders list.
via Email
You can also send WebABA Support an email. This email will be turned into a Support ticket for you!
- Email support@webaba-app.com from the email you have either setup a Support Account with already or wish to use for your Support Account going forward.
- You will receive a confirmation email that your Support Request has been received. You can reply to that email at any time or check the status of your Support Request.
NOTE: If you haven't received a confirmation email or a response from Support, please make sure to check your spam or junk folders and add support@webaba-app.com to your safe senders list.