Skip to main content
Sign in Menu

Unable to Revoke, Resend or Share New Forms (WebABA Pro & Group)


*This article is no longer being updated. Visit the new Therapy Brands Portal.
Copy & paste this article title into the search bar there.
  • Updated

If you invited a Client to the Client Portal and wish to send them new or additional forms you must wait till they have created their Client Portal account. 

You cannot revoke, resend, or share new forms with a Client till they create their Client Portal account.

  1. Check if Client has an Active Client Portal Account.
    2021-03-24_15-14-31.png

  2. If their Client Portal Account status is Invitation Sent, re-send the Client Portal Invite.
  3. Once they create their Client Portal Account, you will be able to send, resend, and revoke Forms.

 

Related articles