Place of Service is used in Insurance Billing and is transmitted to the CMS 1500 Claim Form in box 24b. Place of Service is different than an Appointments Location.
Appointment Location is for internal use and Client communication. If your Organization has multiple Locations (i.e. an Uptown Office vs Downtown Office, etc.), the Location will be listed in Appointment so the Provider and the Client know where they are meeting.
Each Location though, will have an associated Place of Service. Again a Place of Service is used for Insurance Billing. For example:
- Your 'Downtown Location' may have an Office (11) Place of Service Code.
- Your 'Uptown Location' may have a School (03) Place of Service Code.
- OR, you 'Downtown' and 'Uptown' Locations may have the same Office (11) Place of Service Code.