Permissions: You must have Billing Permissions.
Regardless of whom performs the Service, Insurance may require that a specific Provider be set as the Rendering Provider for Clients. In order to be able to set the Rendering Provider at the Client level, you need to enable it as an option at the Payer level.
Set Payer Specific Rendering Provider
- Click Billing tab in primary navigation bar.
- Click Insurers in side menu.
- Click Edit button for appropriate Insurance Payer.
- In the EDI File Settings, mark Use Rendering Provider designated in Client Payer Settings on Claims.
- Click Save button.
After you've marked the setting below make sure that you've set who the rendering provider is on the client level.