Automatic Write Off

Permissions: You must have Billing Permissions.

You can automatically write off your claims when you receive an ERA that is linked to the invoice/claim.

1. Select Billing from the main navigation and ERA Received tab on the Claims page.
2. Scroll to the desired ERA to process and select Process and Write Off Balance from the Actions dropdown.
3. Your ERA/Claim will move to the Paid/Processed Tab.
   
4. Click the Invoice Number for the ERA you just processed and verify the Insurance Amount Due was written off.