Parent Portal

Contact Network

• Client Contact Network Overview
• Enable Client Contact Network
• Add Contact to a Client's Contact Network
• Edit or Delete Client Contact
• Allow a Contact Access to the Client Portal
• Change Contact Client Portal Access

Client Portal - Administrator Setup

• Client Portal Overview
• Enable Client Portal Features/Settings
• Find Client Portal Login Link
• Allow Staff to Invite Clients to the Client Portal

Client Portal - Therapists

• Client Portal Settings
• Invite Clients to Client Portal
• Re-Invite Clients to Client Portal
• Request Payment via Client Portal

Client Portal Notifications

• Receive Email Notifications for Client Portal Appointments
• Receive Email Notifications for Secure Messages
• Receive Email Notification of Online Payment
• Manage Client Portal Appointment Notifications

Client Portal Secure Messaging

• Enable Secure Messaging
• Therapist: Secure Message Overview
• Therapist: Send Secure Message to Client Contact
• Send Mass Secure Message to Clients

Client Portal Self-Schedule

• Confirm or Decline Client Self-Schedule Appointment Request
• Enable Client Self-Schedule
• Disable Client Self-Scheduling

Client Portal Intake Forms

• Intake Form Overview
• Create Custom Intake Form
• Send Intake Forms via Client Portal
• Set Default Intake Forms
• Send New Intake Forms to Existing Client Portal Users
• Resend Intake Forms

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Client Portal - Clients

• Create Client Portal Account & Complete Intake Forms
• Client: Secure Message Overview
• Self-Schedule Appointment in the Client Portal
• Add Insurance in the Client Portal
• Make Payment in Your Client Portal Account
• Print Invoices and Superbills in the Client Portal

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Client Portal FAQs

• Missing Envelope Icon
• Unable to Revoke, Resend or Share New Forms
• Client has new Email address for Client Portal
• Does my Client already have a Client Portal Account