Telehealth

Telehealth FAQs

• Telehealth Overview
• Telehealth Requirements
• Telehealth Workflow
• COVID Telehealth FAQ

Telehealth - Admin Setup

• Subscribe to Telehealth
• Switch Telehealth Plan
• Add or Remove Staff from Telehealth Subscription
• Customize Telehealth Messages
• Add Telehealth Link to Appointment Reminders
• Cancel Telehealth Subscription

Telehealth for Therapists

• Telehealth Pre-Call Test
• Schedule Telehealth Appointment
• Schedule Group Telehealth Session
• Convert Appointment to a Telehealth Appointment
• Share Telehealth Link with Client
• Share Telehealth Link with Client via Client Portal

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Therapist: Telehealth Appointment

• Start a Telehealth Appointment
• Set Telehealth Browser Permissions
• Share Your Screen in Telehealth Session

Client: Telehealth Appointment

• Client: Prepare for 1st Telehealth Session
• Client: Join Telehealth Session

Telehealth Troubleshooting

• I Can't see My Client in a Telehealth Session
• My Client Can't See Me in a Telehealth Session
• Telehealth Troubleshooting Guide